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Alexander Hill

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Activity overview

Latest activity by Alexander Hill

  • Alexander Hill created an article,

    GPU Not Detected, Slow, or Crashing

     Before you begin:  Have your Exxact serial number (SN) ready — found on the system label or from 'nvidia-smi -L'.Note: GPU issues at the hardware level (PCIe slot, power, thermals) must be ruled o...

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  • Alexander Hill created an article,

    AER Correctable Errors on Select ASRock Systems

    We are aware that some ASRock systems have been reporting AER (Advanced Error Reporting) correctable errors. Based on our investigation, these errors appear to stem from software compatibility issu...

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  • Alexander Hill created an article,

    How to Install or Reinstall NVIDIA GPU Drivers

    Overview or ObjectiveThis comprehensive guide walks you through installing or reinstalling NVIDIA GPU drivers on Windows and Linux systems. Proper driver installation is fundamental for GPU functio...

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  • Alexander Hill created an article,

    NVIDIA Driver Installation Best Practices Guide

    Document OverviewThis guide provides comprehensive best practices for installing NVIDIA drivers on Linux systems using the official .run installer with DKMS (Dynamic Kernel Module Support) integrat...

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  • Alexander Hill created an article,

    GPU Troubleshooting Guide: Resolving Driver/Library Version Mismatch Errors

    OverviewThis article explains how to resolve the "Failed to initialize NVML: Driver/library version mismatch" error that occurs when running nvidia-smi. This error indicates a compatibility issue b...

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  • Alexander Hill created an article,

    Understanding nomodeset vs. nvidia-drm.modeset=1 on Linux Systems with NVIDIA GPUs

    OverviewWhen deploying or troubleshooting Linux systems with NVIDIA GPUs, two common kernel parameters often come up: nomodeset and nvidia-drm.modeset=1. While they may seem similar, they serve ver...

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  • Alexander Hill created an article,

    Resetting the BMC Using ipmitool on Linux

    Document Scope Purpose:This document provides instructions for resetting the Baseboard Management Controller (BMC) on a Linux system using the ipmitool utility.   Background The BMC (Baseboard Man...

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  • Alexander Hill created an article,

    Display Issue on ASUS WRX80E-SAGE SE WIFI Motherboard: VGA Switch Behavior

    Overview On the ASUS WRX80E-SAGE SE WIFI motherboard, a physical VGA switch (VGA_SW) controls whether the onboard VGA controller is enabled or disabled. This can cause display issues when a dedicat...

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  • Alexander Hill created an article,

    Resolving UEFI Integrity Errors with GRUB Configuration

    Problem Overview This knowledge base article addresses a common Linux boot error that appears in kernel logs (dmesg): [ 0.965585] integrity: Error adding keys to platform keyring UEFI:db   This...

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  • Alexander Hill created an article,

    GPU Troubleshooting Guide: Resolving ECC Errors

    Overview Error-Correcting Code (ECC) memory is a critical feature in professional-grade GPUs designed to detect and correct memory errors during operation. When ECC errors occur, they can indicate ...

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