Dev Account
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Recent activity by Dev Account
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Power Supply Failure
Power Supply Failure Summary These tickets cover systems or redundant PSUs that lose standby power, show amber or fault LEDs, pop, spark, or shut the system off under load. Some are clean single-PS...
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- 1 follower
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Overheating
Overheating Summary These tickets cover systems or components running abnormally hot at idle or under load, causing throttling, noise, instability, shutdowns, or hardware faults. The pattern spans ...
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- 1 follower
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PCIE Riser Failure
PCIE Riser Failure Summary These tickets cover failures in PCIe risers, daughterboards, bridge boards, slot assemblies, and their attached signal paths. The symptom is usually that one slot, one si...
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- 1 follower
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OS Boot Failure
OS Boot Failure Summary OS boot failure covers systems that pass power-on or at least reach firmware, but fail to load the installed operating system reliably. In this set, the failure most often t...
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No Trouble Found RMA
No Trouble Found RMA Summary No Trouble Found RMA covers returns where the customer reports a real failure, but Exxact cannot reproduce a hardware defect during intake, diagnostics, burn-in, or wor...
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NIC Hardware Failure
Summary NIC hardware failure covers adapters that are not detected in BIOS or the OS, show no link despite good cabling and switch ports, or fail only in specific slots or chassis paths. In this da...
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Network Port Failure
Network Port Failure Summary These tickets cover systems whose expected Ethernet path never comes up, drops intermittently, or disappears from the OS even though the rest of the machine may still b...
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Motherboard Hardware Failure
Motherboard Hardware Failure Summary Motherboard hardware failure covers boards that prevent POST, lose PCIe or memory functionality, misreport hardware state, or destabilize the system even after ...
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Incorrect Hardware Shipped
Summary Incorrect hardware shipped covers systems or RMAs where the customer receives the wrong component, an incomplete kit, an incompatible substitute, or a build that does not match the quoted c...
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Memory Hardware Failure
Memory Hardware Failure Summary Memory hardware failure appears as ECC alerts, failing or missing DIMMs, boot hangs, random freezes, machine-check errors, and cases where a fault follows a module a...
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- 1 follower
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