RTX A4000
Overview
RTX A4000 appears in this dataset as a professional GPU used in Exxact workstations and GPU servers, usually in mixed or multi-GPU configurations. The ticket set is small but recurring themes include no-video or non-detection behavior, temperature concerns under sustained compute load, driver sensitivity on Linux, and upgrade or chassis-capacity questions.
Known Issues
- GPU Hardware Failure (~6 tickets) - no video, driver init failure, GPU non-detection, or cards that appear faulty under load. Examples: #10200, #13134, #33772, #39374.
- power and thermal instability (~3 tickets) - high operating temperature or shutdown concerns during scientific workloads. Examples: #26458, #33775, #39374.
- System Boot Failure (~3 tickets) - POST hangs or missing-GPU symptoms where the broader platform, slot path, or firmware state had to be separated from the card itself. Examples: #13134, #19623, #6013.
- pcie device detection (~3 tickets) - motherboard slot limits, GPU count/capacity planning, or uncertainty about whether the slot or the card is at fault. Examples: #24215, #31205, #32204.
Common Questions
-
Why does the RTX A4000 show no video or fail driver initialization? In these tickets, support usually had to distinguish a bad card from a driver, slot, or platform problem by checking whether the GPU appeared in
lspci,nvidia-smi, or another slot/system. Examples: #10200, #19623, #33772. - Can Linux driver version cause an A4000 to disappear? Yes. One clear case found that Rocky Linux with NVIDIA driver 550.54 failed to detect the fourth A4000, while downgrading to 535.161 restored all GPUs. Examples: #13134.
- Are 90C+ temperatures on an RTX A4000 normal? Customers did ask about sustained 90-92C operation during compute workloads, and these cases tended to move toward RMA or deeper thermal review rather than being dismissed outright. Examples: #33775, #39374.
- How many A4000-class dual-slot GPUs can a given Exxact system support? Several tickets were really chassis and PCIe-capacity questions, not GPU faults, and required checking the exact system model, power path, and manual. Examples: #24215, #31205.
- Can Exxact test a PCIe slot problem without the A4000s installed? Yes, in at least one RMA planning case Exxact told the customer the A4000s could be removed while the motherboard slot issue was still investigated. Examples: #32204.
Related Products
- RTX 6000 Ada - similar professional workflow positioning, but with denser multi-GPU deployments and higher-end platform requirements.
- RTX A5000 / RTX 6000 - common nearby professional GPU choices when customers are comparing slot count, power, and chassis fit.
- Mixed-GPU Exxact servers - several A4000 tickets were really about whether an older chassis or motherboard could safely host a nonstandard GPU mix (#31205, #32204).
Referenced by
- Overheating — issue affecting this product (×2)
- GPU Hardware Failure — issue affecting this product (×4)
- Motherboard Hardware Failure — issue affecting this product (×2)
- Shipping Damage — issue affecting this product (×1)
- Credential Recovery — issue affecting this product (×1)
- RMA Workflow — issue affecting this product (×9)
- No Trouble Found RMA — issue affecting this product (×1)
- System Boot Failure — issue affecting this product (×2)
- Defective Storage Drives — issue affecting this product (×1)
- Software Installation — issue affecting this product (×1)
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