BMC Self Test failed on ASUS motherboard

Document Scope

The purpose of this document is to provide troubleshooting steps for addressing issues with accessing the BMC (Baseboard Management Controller) on a system using an ASUS motherboard. This outlines specific actions to take when encountering difficulties with BMC connectivity or functionality.

Check BMC Test Status

You can check the BMC test status both in the BIOS as well as using the command "ipmitool".

BIOS

Access the BIOS settings of the system and navigate to the BMC configuration or health status section. Verify the test status of the BMC to identify any reported issues or errors.

ipmitool command

Alternately you can us the below command to gather BMC information and check for errors or status updates.

ipmitool lan print

Diagnosis

If BMC Test Shows Negative Outcome (e.g., errors or connectivity issues) try the following steps to potentially resolve the problem by draining the system power:

1. Power down the system completely.
2. Disconnect all AC power sources from the power supply units (PSUs).
3. Press and hold down the power button on the system for 10 seconds to drain any residual power.
4. Wait for at least 2 minutes before reconnecting the AC power sources.
5. Reconnect the power supply units and restart the system.
6. After restarting, retest the BMC functionality to check if the issue persists.