GPU Standard Troubleshooting Guidelines

Document Scope

This document outlines guidelines for troubleshooting GPU issues, encompassing best practices and tools necessary for effective diagnosis and resolution. It covers problem identification, root cause analysis, and testing methodologies.

Troubleshooting Guideline for GPU Issues

1. Identify the issue: Begin by pinpointing the specific problem associated with the GPU, such as display flickering or system crashes during graphically intensive tasks.
   
   
2. Check connections: Ensure the GPU is securely seated in the PCIe slot and all power cables are correctly connected, checking for any loose connections or damaged cables.
   
   
3. Identify drivers: Verify that the drivers compatible with your GPU model are installed by visiting the NVIDIA's website and downloading the appropriate updates.
   
   
4. Monitor temperature: Keep an eye on the GPU's temperature to prevent overheating, utilizing monitoring software to monitor temperature levels and ensure they remain within safe limits.
   
   
5. Test with different applications: Experiment with running various applications to determine if the issue is isolated to a particular program. If problems persist with only one application, it may be an issue with the software rather than the GPU
   
   
6. Test with different hardware: If feasible, test the GPU with alternative hardware configurations, such as a different computer or PCIe slot, to rule out hardware-related issues.
   
   
7. Check for conflicts: Investigate the possibility of conflicts with other hardware components or software applications that could be contributing to the issue, such as conflicting drivers or software.
   
   
8. Test with a different GPU: As a last resort, try using a different GPU to ascertain whether the issue persists. This step can help identify whether the problem lies with the GPU itself or with another component of the system.

Tools

GPU Validation